Terms & Conditions

Last updated: 22 September 2025

Welcome to WebVision Studios. By working with us, you agree to the following terms and conditions:

1. Services Provided

WebVision Studios offers web design, development, and related digital services, as outlined in our packages and/or custom proposals. Any additional services outside the agreed scope may incur additional costs.

2. Pricing & Payments

  • All project fees will be agreed upon in advance.

  • A 20% deposit is required to begin work on your website design. The remaining balance of the design fee is due upon completion of the website, before launch.

  • After launch, any ongoing fees — including management plans, platform subscriptions (Squarespace or Wix), AI Bot fees, and social media management fees — are billed monthly in advance.

  • Prices are subject to change, but confirmed quotes remain valid for 14 days.

3. Project Timelines

  • Timelines will be discussed and agreed upon before starting.

  • Delays in receiving content (text, images, etc.) from the client may extend the project timeline.

  • WebVision Studios is not responsible for delays caused by third-party providers (e.g., Squarespace or Wix outages).

4. Client Responsibilities

  • The client is responsible for providing accurate and timely content, including text, images, and brand assets.

  • The client must ensure they have the rights to use all content they provide.

5. Revisions & Changes

  • Each package includes a specific number of design revisions (outlined in the proposal or package details).

  • Additional revisions or major design changes outside the agreed scope may be billed separately.

6. Ongoing Management & Support

  • Management plans are billed monthly in advance.

  • If a client chooses not to have a management plan, they are responsible for updates, maintenance, and troubleshooting.

7. Intellectual Property

  • Web Vision Studios retains ownership of all design work until the full agreed project or subscription payments have been received. In the event of missed monthly payments, we reserve the right to suspend or take down the website until the account is brought back into good standing.

8. Cancellations & Refunds

  • Deposits are non-refundable once work has commenced.

  • If a client cancels mid-project, payment is required for all work completed up to that point.

9. Liability

  • WebVision Studios will take all reasonable steps to ensure websites are functional and secure.

  • We are not liable for losses caused by downtime, third-party platform failures, or misuse by the client.

  • While we implement best practices, we cannot guarantee absolute protection against cyber threats.

10. Privacy & Data Protection

We respect your privacy. Please see our Privacy Policy for details on how we collect and use client information.

11. Governing Law

These Terms & Conditions are governed by the laws of South Africa. Any disputes will be handled in accordance with South African law.

12. Contact Us

For questions about these Terms & Conditions, please contact us:
📧 info@web-vision-studios.com